F
F.d. 25525
Guest
Product: City Navigator® Europe NT/NTU 2013.40
Country: Netherlands
Problem: Potential Incorrect Routing in the Netherlands.
Description: Garmin has recently been made aware of an issue involving map data present on its personal navigation devices (PNDs) that may cause the PNDs with certain map versions to indicate the direction of travel incorrectly on a very low percentage of road segments only in the Netherlands. Garmin has determined that certain roadway segments within the Netherlands have incorrect one‑way assignments, resulting in travel guidance against the flow of traffic for short portions of certain calculated routes. This issue affects primarily roundabouts or non-controlled access roads.
Products Affected: The issue affects the City Navigator Europe NT and NTU database version 2013.40. This database version was made available for download on Feb. 27, 2013 and the issue therefore affects any Garmin PND to which the user has downloaded this database version since that date. The same affected map update is also available on an SD card as an accessory.
Resolution: As indicated in the operator manuals, always evaluate conditions such as road signs and traffic flow before following the GPS recommendations/guidance. Customers with City Navigator Europe NT and NTU 2013.40 database should be aware of the potential routing issues documented above and always ensure the vehicle is operated safely according to traffic and route requirements. Garmin is currently working on a database update that will correct this issue and expects to have the update available in late April 2013.
Country: Netherlands
Problem: Potential Incorrect Routing in the Netherlands.
Description: Garmin has recently been made aware of an issue involving map data present on its personal navigation devices (PNDs) that may cause the PNDs with certain map versions to indicate the direction of travel incorrectly on a very low percentage of road segments only in the Netherlands. Garmin has determined that certain roadway segments within the Netherlands have incorrect one‑way assignments, resulting in travel guidance against the flow of traffic for short portions of certain calculated routes. This issue affects primarily roundabouts or non-controlled access roads.
Products Affected: The issue affects the City Navigator Europe NT and NTU database version 2013.40. This database version was made available for download on Feb. 27, 2013 and the issue therefore affects any Garmin PND to which the user has downloaded this database version since that date. The same affected map update is also available on an SD card as an accessory.
Resolution: As indicated in the operator manuals, always evaluate conditions such as road signs and traffic flow before following the GPS recommendations/guidance. Customers with City Navigator Europe NT and NTU 2013.40 database should be aware of the potential routing issues documented above and always ensure the vehicle is operated safely according to traffic and route requirements. Garmin is currently working on a database update that will correct this issue and expects to have the update available in late April 2013.